Petco Policy Fish Return

Returning prescription food products.

Petco policy fish return. Once petco will receive the product it will start the process for the refund. 3 points 1 year ago. Continue this thread level 1. Well that didnt happen and when i asked to speak to a manager it got worse.

After taking the pair home i noticed that one of the clowns had a bad case of fin rot. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. You can also just do an exchange which will just credit. Please include the original packing slip.

In store services such as grooming and dog training the purchase of any saltwater fish are nonrefundable. Apparently petco does not provide a return policy on saltwater fish at all dead or alive. This thread is archived. Can i return a item even if i open it.

Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. Prescription food products cannot be returned to a petco or unleashed by petco store. I work at a petco store. For the dead one you ll need to take a sample of your water.

Go through the below table to get more insights into the product wise return policy of petco. Petco reserves the right to limit the return of your products. Driver s license dl including us and canadian dl. For fresh water fish there is a 30 day guarantee on the fish.

Apr 05 2017. You can put them all in seperate containers. That s amazing how the different petco stores have different return policies. A valid government issued id us issued id.

I return it with the item and package. You should return all of the fish. So i can return it after i opened it. Petco return policy provides you an easy way to return the product by shipping.

Or passport is required for all returns and exchanges. Petco follows a flexible return policy for its customers many items can t be returned at all and some can be returned at any time you wish to return them. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. I believe the fish policies are universal but i could be wrong and they just go for my area store.

I find that if my fish do die it s usually somewhere between 3 to 5 days after they are in my qt tank. My lfs only has a 3 day return on dead fish so i rarely buy any from them except maybe nerite snails. Some petcos don t care about that and only care about making the customer happy and will give you the refund exchange regardless. New comments cannot be posted and votes cannot be cast.

If you have your receipt you can return your fish alive or deceased to the store for a full refund. Petco fish return policy. I was told the water sample had to be seperate from the fish which i was not. I found this out the hard way when i went into petco and two beautiful fish caught my attention it was a pair of percula clowns.

Sent from my samsung note 4 using the forum runner app. So i decided i had to buy the pair.