Petco Fish Policy

Apr 05 2017.

Petco fish policy. While they are a sight to behold in your tank saltwater aquarium fish do require a degree of maintenance that goes a bit deeper than their freshwater cousins. I was told the water sample had to be seperate from the fish which i was not. Petco national support center 10850 via frontera san diego ca 92127 858 453 7845. Original cartons should not be opened.

Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. With their beautiful colors and unique patterns saltwater fish are an obvious choice for pet parents who want to showcase their marine centerpiece. Many marine fish for example. Petco requires you to provide photos of all returnable items.

Some petcos don t care about that and only care about making the customer happy and will give you the refund exchange regardless. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Petco san antonio support center 654 richland hills drive san antonio texas 78245. You have a new tank syndrome it wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault.

You must contact customer service within the required time frame as stated above. Saltwater aquarium fish require more precise temperature and habitat monitoring and may take more time to transition to a fish flake diet. Return of orders more than 60 days can t be made. Freshwater fish tropical fish for sale at petco a wonderful option to brighten up any home or office freshwater fish provide a natural beauty and vibrancy that any aquatic pet parent will appreciate.

No matter your choice a well maintained aquarium display is sure to add a unique decor element to your home. For live fish invertebrates refunds you d need to contact their customer service. Petco just wants to see the dead fish and. Live saltwater marine aquarium fish for sale at petco.

Live freshwater fish may be the perfect low maintenance option for beginner aquarists looking to test the waters of fish ownership. If you have any questions about the best types of fish for your aquarium petco partners can help you find the right live pet fish for your unique needs in one of our stores. Cali vinyl pet flooring. Well that didnt happen and when i asked to speak to a manager it got worse.

I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish.